Share this article
Coinbase Acquires AI Customer Support Startup Agara
Under the deal, Agara’s mostly India-based staff will join Coinbase’s operations.
Updated May 11, 2023, 4:00 p.m. Published Nov 2, 2021, 6:29 a.m.
Make us preferred on Google
Coinbase has acquired customer service startup Agara, according to a blog post on Tuesday.
- The deal is worth somewhere between $40 million and $50 million, TechCrunch reported, citing two people familiar with the matter. The deal is expected to close later this year, Coinbase said in its post.
- Agara’s main product is an artificial intelligence-powered voicebot used in customer support.
- Coinbase said it will leverage Agara’s tech to “automate and enhance” its customer experience tools. The deal also adds deep learning and AI expertise to Coinbase’s existing tech capacity, and furthers its buildout of a tech hub in India, according to the post.
- Agara’s team, which is mainly based in India, will join Coinbase, the startup’s co-founder and CEO Abhimanyu told TechCrunch.
- In July, Coinbase said that it wants to build a tech hub in India.
Read more: Coinbase to Woo India Recruits With $1,000 in Crypto
STORY CONTINUES BELOW
Don't miss another story.Subscribe to the Crypto Daybook Americas Newsletter today. See all newsletters
More For You
KuCoin captured a record share of centralised exchange volume in 2025, with more than $1.25tn traded as its volumes grew faster than the wider crypto market.
What to know:
- KuCoin recorded over $1.25 trillion in total trading volume in 2025, equivalent to an average of roughly $114 billion per month, marking its strongest year on record.
- This performance translated into an all-time high share of centralised exchange volume, as KuCoin’s activity expanded faster than aggregate CEX volumes, which slowed during periods of lower market volatility.
- Spot and derivatives volumes were evenly split, each exceeding $500 billion for the year, signalling broad-based usage rather than reliance on a single product line.
- Altcoins accounted for the majority of trading activity, reinforcing KuCoin’s role as a primary liquidity venue beyond BTC and ETH at a time when majors saw more muted turnover.
- Even as overall crypto volumes softened mid-year, KuCoin maintained elevated baseline activity, indicating structurally higher user engagement rather than short-lived volume spikes.
More For You
Bitcoin income windfall drives Metaplanet to revise full-year revenue forecast upward
The company forecasts revenue of over $100 million for FY2026, with 97.5% of projected sales coming from its Bitcoin Income Generation business.
What to know:
- Metaplanet experienced a volatile end to 2025, posting a paper loss of over 100 billion yen due to a bitcoin correction, but remains optimistic about its future.
- The company forecasts revenue of over $100 million for FY2026, with 97.5% of projected sales coming from its Bitcoin Income Generation business.
- Despite a significant accounting loss, Metaplanet maintains that its business fundamentals are strong, with its BTC yield rising 568% over the past year.
Top Stories
