About the company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visitāÆhttps://www.paypal.com ,āÆ https://about.pypl.comāÆand āÆhttps://investor.pypl.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
Job Summary
Minimum Qualifications
šBachelors or Masterās degree in a relevant field (e.g. marketing/ psychology/ sociology economics or related field). MBA/MS is a plus š12+ years of experience conducting Market Research or UX research with measurable business impact. š5+ years managing high performing research teams. šExceptional research design skills across methodologies (e.g. ethnography, focus groups, MaxDiff, conjoint, concept testing etc.) šStrong history of hiring, growing, and retaining top talent. šDemonstrated success in translating research into actionable strategies and measurable business outcomes. šExceptional communication and storytelling skills to influence stakeholders at all levels.
Preferred Qualifications
šAdvanced degree (PhD) in a relevant field. šExperience with financial services, payments, subscriptions or consumer-facing products. šStrong project management skills in fast-paced, dynamic environments. šExpertise in integrating customer insights into product and business strategies.
