bitcoin.com.au Review 2025: Is it the Best Crypto Exchange in Australia?
- Industry-grade security with an AUSTRAC license and an ISO 27001 certification
- Offers free and instant AUD deposits through PayID, bank transfers, credit/debit cards, and PayPal
- Beginner-friendly crypto exchange available on web and mobile platforms
bitcoin.com.au is one of Australia’s most established cryptocurrency exchanges, powered by Independent Reserve. The highly regulated platform serves over 450,000 users and is known for its instant AUD deposits and withdrawals. In this bitcoin.com.au review, we will explore everything you need to know about the exchange, including its main features, security, fees, and more.
After reading this review of the exchange, you’ll understand its strengths and limitations, and how to benefit from bitcoin.com.au. Keep reading to discover why bitcoin.com.au is a top crypto trading platform for Australian investors.
Key Takeaways From Our bitcoin.com.au Review
The bitcoin.com.au crypto exchange ecosystem offers a dependable and user-friendly platform where clients can manage BTC and 36 other cryptocurrencies. The centralized exchange (CEX) is designed for Australian users, providing free and instant AUD transfers through PayID and various other payment options.
Furthermore, bitcoin.com.au operates within the Australian regulatory framework, ensuring that its clients receive the highest level of security and protection for their assets and data. It is a registered Digital Currency Exchange (DCE) with the Australian Transaction Reports and Analysis Centre (AUSTRAC), and holds ISO 27001 security certification.
Notably, bitcoin.com.au does not provide advanced crypto trading features like margin trading, futures, or even crypto staking — and this is intentional based on its broader mission. The Sydney-based exchange focuses on providing a simple and secure crypto investment platform without the clutter of complex market tools.
Based on our bitcoin.com.au exchange review, we believe the platform is built for everyday Australians looking for a smooth and dependable crypto exchange. With its beginner-friendly interface, bitcoin.com.au is a great starting point for newcomers just beginning their crypto investing journey. At the same time, it has the regulatory compliance and certifications needed to support enterprises planning to incorporate cryptocurrencies in their business operations.
| Supported Cryptocurrencies | Currently supports 37 cryptocurrencies, including BTC, ETH, SOL, XRP, and DOGE |
| Exchange Type | Centralized Exchange (CEX) |
| Founded | 2013 |
| Total Users | Over 450,000 |
| Location | Based and operates in Australia. Headquartered in Sydney, New South Wales |
| Regulation & Licenses | AUSTRAC-registered, carries an ISO 27001 certification, and adheres to Australian Accounting Standards |
| KYC Requirements | Yes, requires email, phone, government ID, and proof of address |
| Deposit Methods | PayID, bank transfer, Australian and international credit/debit card, PayPal |
| Customer Support | Yes, via email (replies within one business day) |
Special Offer: Get $20 worth of free Bitcoin when you sign up and trade on bitcoin.com.au.
Our bitcoin.com.au Review: Pros and Cons
Let’s outline the advantages and drawbacks of the bitcoin.com.au platform.
Pros
- Buy and sell BTC and other coins instantly
- AUSTRAC-registered platform with ISO 27001 certification
- Free AUD deposits via PayID, credit/debit card, bank transfer, and PayPal
- Beginner-friendly exchange with web and mobile interfaces
- Multiple account types for retail and enterprise clients
- Supports BTC, ETH, XRP, SOL, and 30+ other digital assets
- Easy crypto tax reporting service included
Cons
- KYC verification required
- No advanced trading tools (futures, margin, etc.)
- Lacks crypto staking or earning products
What Is bitcoin.com.au?
bitcoin.com.au is among Australia’s first cryptocurrency exchanges, with its parent company currently based in Sydney, New South Wales. The platform’s main goal is to provide a secure and straightforward gateway for Australians to buy and manage cryptocurrencies.
According to Pitchbook, bitcoin.com.au acquired A-Labs Capital in 2021. Following that, in 2023, Independent Reserve and TSX Inc. acquired bitcoin.com.au. The company is currently led by CEO and Managing Director Adrian Przelozny, who has over 15 years of experience in information technology and business systems.
Today, the bitcoin.com.au crypto exchange serves over 450,000 Australian clients and continuously develops new features and partnerships to make cryptocurrency ownership safer and more accessible.
Is bitcoin.com.au Safe & Legit?
In our review of bitcoin.com.au, we found that the exchange emphasizes both platform and user crypto security.
For one, the platform maintains a 1:1 reserve of clients’ fiat and digital asset holdings. This ensures that user funds stored with bitcoin.com.au are always available for withdrawal. The majority of crypto assets are secured in cold storage vaults.
The Australian exchange complements its offline reserve of cryptocurrencies by being the sole crypto custodian of its clients’ assets. bitcoin.com.au does not use any third-party custodians, ensuring direct accountability.
Note: For more than 10 years, bitcoin.com.au has kept its Australian users safe with a zero-breach security record.
In accordance with industry standards, users’ crypto assets are never used for trading, lending, or investment purposes and remain in secure storage until needed. Additionally, client funds are kept in segregated accounts and are never combined with company assets.
We’ve shown that the platform is secure, but is bitcoin.com.au legit? As mentioned earlier, the exchange is regulated by AUSTRAC and holds an ISO 27001 security certification. It’s also worth noting that independent auditors annually review bitcoin.com.au’s financial statements following AASB accounting standards.
bitcoin.com.au Supported Cryptocurrencies
In addition to Bitcoin, bitcoin.com.au supports over 30 other cryptocurrencies across more than 15 networks. Users can buy and sell a wide range of crypto assets, from meme coins and decentralized finance (DeFi) tokens to stablecoins and Layer-2 networks.
Popular cryptocurrencies on bitcoin.com.au include:
- Bitcoin (BTC)
- Ethereum (ETH)
- Bitcoin Cash (BCH)
- Ethereum Classic (ETC)
- Dogecoin (DOGE)
- Pepe (PEPE)
- Solana (SOL)
- XRP (XRP)
- Cardano (ADA)
Notably, the exchange updates its token listings with new cryptocurrency projects, including Hyperliquid (HYPE), Putty Penguins (PENGU), and Official Trump (TRUMP). It also supports stablecoins, such as Tether (USDT), USDC (USDC), and Dai (DAI).
bitcoin.com.au Fee Breakdown
With a transparent fee schedule, bitcoin.com.au clearly displays all costs involved in managing cryptocurrencies on the platform. Let’s review all fees and compare them with those from popular crypto exchanges.
In keeping with its user-friendly approach, bitcoin.com.au charges a 1% trading fee for buying and selling cryptocurrencies. It matches the instant crypto buying rate of the Australian exchange Coinspot. However, it’s slightly higher than the 0.60% trading fee (taker) of the popular global exchange Coinbase.
bitcoin.com.au does not charge any fees for fiat deposits made through bank transfer, PayID, PayPal, or AUD debit and credit cards. Users adding AUD to their accounts via international debit or credit cards will incur a 3.5% fee per transaction. Meanwhile, Coinspot charges a 1.22% fee for card deposits and 0.5% for PayPal deposits.
Additionally, bitcoin.com.au offers fee-free withdrawals via bank transfers. However, it charges a flat $1.50 transaction fee when withdrawing through PayID or NPP. For crypto deposits and withdrawals, users must pay the required network fee, which varies depending on the token and chain used.
From our bitcoin.com.au review Australia, here’s a table overview of all the platform’s fees.
| Fee Category | Details |
| Deposit fees | – Free via bank transfer, PayID, PayPal, and Australian debit & credit cards – 3.5% transaction fee for international debit & credit cards |
| Fiat withdrawal fees | – Free via bank transfer – $1.5 via PayID/NPP instant |
| Crypto withdrawal fees | Fee varies depending on the token and network. (ex. Bitcoin – 0.0002 BTC, Ethereum – 0.005 ETH) |
| Trading fees | 1% for buying and selling cryptocurrencies |
Features and Tools
In this section of our bitcoin.com.au review, we explain the features and tools that comprise the exchange’s main offerings.
Multi-Users Accounts
One of bitcoin.com.au’s key features is its multi-user account system, which allows investors to add multiple secondary users to their accounts. This feature is available to primary account holders, who can assign one of five different secondary account roles with varying levels of access:
- Viewer: Can only view account details, such as crypto holdings and transaction history, but cannot make any changes.
- Trader: Same access as a Viewer, but can place buy and sell orders.
- Trader with restricted withdrawals: Same access as Trader, but can also withdraw crypto and fiat to previously used addresses.
- Trader with withdrawals: Can trade and withdraw crypto and fiat to new addresses and accounts.
- Administrator: Has full access like the original account holder, except for managing PayPal or credit card deposits.
With multi-user accounts, bitcoin.com.au clients can involve other parties, such as family members and financial planners, in managing their crypto holdings.
Accessible Tax Reports
Through a strategic partnership with Sydney-based software firm Crypto Tax Calculator (CTC), bitcoin.com.au offers hassle-free tax reporting for its Australian customers. Specifically, bitcoin.com.au users get 30% off their first year with CTC, which provides different yearly plans to suit various investor needs.
Users can easily integrate CTC directly from the bitcoin.com.au platform, with the exchange automatically creating and linking a Crypto Tax Calculator account during setup. Once connected to CTC, users’ bitcoin.com.au transactions will be synchronized with their CTC accounts.
Over-the-Counter (OTC) Trading
Investors wanting to make large cryptocurrency purchases of $50,000 AUD or more can use bitcoin.com.au’s OTC trading service. Open Monday to Friday, 9 am to 8 pm Sydney time, the platform’s OTC desk can handle large crypto buy orders for various tokens like USDT and USDC stablecoins, as well as major coins such as BTC, ETH, and SOL.
To make the transaction, users simply need to book a call with bitcoin.com.au’s OTC desk service and go through the streamlined onboarding process. Afterward, they will receive expert trading guidance from the quote through to settlement.
The OTC desk offers personalized support and assistance throughout the trade, powered by deep liquidity pools to handle large orders. Transparent quotes are provided with competitive pricing and executed swiftly.
ISO 27001 Certification
The ISO 27001 certification is the global standard for information security management systems and is accredited to firms that have undergone rigorous audits and testing.
For bitcoin.com.au, being ISO 27001 certified reflects a deep commitment to safeguarding client data and assets. By conforming to the international standard, the exchange has proven that it provides the necessary framework for security and risk management.
With this ISO 27001 security framework in place, bitcoin.com.au is better protected against the growing threat of cyber-attacks, data breaches, and evolving security risks. For the exchange’s clients, this translates to greater privacy and digital asset protection.
Educational Resources
Another key feature of the bitcoin.com.au exchange is its integrated cryptocurrency education platform for those looking to learn how to invest in crypto. It offers crypto-related guides and resources designed to provide a basic understanding of blockchain concepts first, then suggests more advanced readings for deeper knowledge.
The bitcoin.com.au platform also features a blog for the latest news and updates on the cryptocurrency market. This includes blockchain technology trends, macro reports, and platform updates for its Australian community.
Multi-Platform Crypto Management
Bitcoin.com.au users can access their crypto accounts on both web and mobile platforms. The crypto exchange’s web client is available via browser, suited for investors looking to manage their crypto holdings on a large screen.
On the other hand, the bitcoin.com.au mobile platform is available for Android and iOS devices. It can be downloaded from their respective app stores (Google Play and the App Store) and provides the same level of security as the desktop version.
Alternatively, users can access the bitcoin.com.au exchange web client via their smartphone’s web browser, removing the need to download the app. However, the bitcoin.com.au app makes crypto management easier and more convenient.
bitcoin.com.au User Experience
Like other bitcoin.com.au reviews, we’ll discuss the user experience of the exchange on both the desktop and mobile app clients.
As we mentioned earlier, bitcoin.com.au is purposefully designed to be beginner-friendly, providing a secure and straightforward crypto management experience for Australian users. The desktop web platform features a clean and minimal interface, ideal for investors who need to buy or sell cryptocurrencies without having to navigate through complex tools and charts.
From signing up for an account to buying cryptocurrencies, bitcoin.com.au offers a smooth onboarding process that requires a simple KYC verification process. In our bitcoin.com.au review testing, the platform remained highly responsive as we went through the dashboard and various features.
While bitcoin.com.au does not disclose when it will list upcoming cryptocurrencies on its platform, we have observed that it adds some of the top trending cryptos over time. By introducing these new tokens periodically, the exchange helps its Australian users stay relevant in the growing crypto landscape.
bitcoin.com.au Mobile App Experience
Regarding the mobile app, bitcoin.com.au makes sure that its main features are easy to access on all platforms. Additionally, the exchange maintains a user-friendly design for its mobile app, which includes a simple bitcoin.com.au login interface, seamless navigation, and a clean dashboard for smooth crypto trading.
One feature that highlights the usability of the bitcoin.com.au mobile app is the portfolio dashboard, which is also available on the desktop version. Here, clients can view their total portfolio value and their exposure to all the cryptocurrencies they own. User holdings can be displayed in a chart for a clearer understanding of portfolio growth over time.
bitcoin.com.au Wallet Features
When you buy Bitcoin on bitcoin.com.au, the exchange automatically creates a crypto wallet for you to store your newly bought digital assets.
Let’s outline the main features of the bitcoin.com.au wallet:
- Secure storage: It’s a custodial crypto wallet with enterprise-grade security. Over 97% of users’ crypto assets are held in offline digital asset vaults.
- Multi-asset management: With a single bitcoin.com.au wallet, users can manage multiple cryptocurrencies. Alongside digital assets, they can also hold AUD with a clear overview of all held assets.
- Send and receive assets: Users can easily send and receive supported cryptocurrencies directly from their wallet.
- Desktop and mobile support: Offers easy access to your funds and crypto assets via web or mobile devices.
- Exchange wallet: Your bitcoin.com.au wallet is tied to your exchange account, which can be integrated with easy tax compliance and multi-user accounts.
Customer Support
Although bitcoin.com.au’s customer support is handled through support tickets and email, users can still contact support at any time. When a support request is sent, the ticket is automatically logged into the system and queued for resolution. Clients also receive email updates about the current status of their tickets.
Responses typically arrive within one business day, but in our testing, we received a reply within minutes. Users can view all their support conversations on the platform, with every request properly documented.
Additionally, bitcoin.com.au offers various self-service resources and a well-organized FAQ section through their Help Center. These articles can help users navigate common account activities and features, such as security, asset transfers, and KYC verification.
Deposits & Withdrawals at bitcoin.com.au
Some of the main advantages of using bitcoin.com.au are its instant AUD transfers and broad range of payment options. In particular, deposits and withdrawals made with PayID are instant, creating a seamless investing experience for clients. Other methods, such as bank transfers, are typically processed within the next business day.
On the other hand, crypto transfers can take from a few minutes to several hours, depending on the coin, network, and other factors. Deposits need different numbers of confirmations to be finalized. For example, BTC deposits on the Bitcoin blockchain need 2 confirmations, while ETH deposits on the Ethereum blockchain need 20 confirmations.
Once fully verified, bitcoin.com.au clients can deposit up to $10,000 AUD daily and have an instant AUD withdrawal limit of $200,000. There are no limits on crypto deposits or withdrawals.
| Transfer Type | Details |
| PayID Deposit | Osko deposits up to $40,000 AUD to the bitcoin.com.au PayID are credited instantly. |
| EFT Deposit | Generally processed within 1-2 business days. |
| Crypto Deposit | Takes approximately 10-15 minutes to be registered on the platform. Then, takes about 20 minutes to confirm the network transaction. |
| EFT Withdrawals | This is typically processed within the next business day. |
| NPP/PayID Withdrawals | Withdrawals made using the NPP network or PayID are typically instant. |
| Crypto Withdrawals | The process usually takes approximately 20 minutes after bitcoin.com.au has approved the transaction. For security purposes, certain crypto withdrawals could take several hours to be approved. |
Account Types
bitcoin.com.au enables clients to open various account types, each tailored to specific needs. Let’s explain each of them in this section of our bitcoin.com.au review.
Self-Managed Super Fund (SMFS) Accounts
Australian users can create a bitcoin.com.au account and invest in cryptocurrencies through their SMFS, as long as the trust deed explicitly permits digital asset investments. Signing up for an SMFS account takes just 15 minutes, and typically gets verified within 1 to 2 business days.
With SMFS integration, bitcoin.com.au allows Australian users to diversify their retirement savings strategy with cryptocurrencies. Each SMFS account holder receives local 24/7 support and access to large market trades via the OTC desk.
Trust Accounts
Not only can individuals open an account with bitcoin.com.au, but trust structures can do so as well. Along with SMSFs, company trusts, discretionary, family, charitable, and hybrid trusts are also eligible to create accounts with bitcoin.com.au.
When depositing to the trust-linked bitcoin.com.au, users must ensure that the bank account used for the transfer is connected to the trust fund. Trust accounts on the exchange can be suitable for crypto estate planning, as long as the trust fund is properly established legally.
Company Accounts
Through bitcoin.com.au’s company account program, Australian businesses that successfully sign up can buy, sell, and hold cryptocurrencies securely and compliantly. This feature is an excellent solution for enterprises starting to accept crypto payments, engaging in Web3, or aiming to hold a treasury of digital assets.
One important thing to note is that SMSF, trust, and company accounts can have unlimited Viewr roles with the multi-user program. The accounts can also set 2 Administrators, and 2 of any of the other three role types.
How to Get Started With bitcoin.com.au
Now that we’ve covered the main features and offerings of the bitcoin.com.au exchange, let’s walk through the step-by-step process of creating an account, purchasing cryptocurrencies, and selling them later on.
Step 1. Sign Up at bitcoin.com.au
Visit bitcoin.com.au and click “Sign up.” On the sign-up form, enter a username, email address, and secure password. Read the platform’s terms and conditions and privacy policy through the links provided, then tick the box on the form.
Click “Create your account securely,” and check your email for the verification link. Verify your email address, and enter your phone number. You’ll then have to verify your phone number via OTP.
Step 2. Complete KYC Verification
After confirming your phone number, you’ll be prompted to complete the KYC identification process, which requires a photo ID (driver’s license, passport, or proof of age card) and a proof of address (utility bill, insurance policy, bank statement, or letter from a public authority.
Follow the steps in uploading the necessary documents, which should take a few minutes to complete.
Step 3. Add Funds
Once your account is verified, you can deposit AUD and start trading cryptocurrencies. Open the bitcoin.com.au login interface and enter your details. On your wallet dashboard, click “Quick deposit” to add funds. Choose a payment method and select the amount you wish to deposit into your account.
bitcoin.com.au supports PayID, bank transfers, PayPal, and credit/debit cards for deposits. PayID transfers are processed instantly.
Step 4. Buy Bitcoin and Other Cryptocurrencies
When your funds have arrived, you can open a buy position on the various supported cryptocurrencies on bitcoin.com.au. Click the buy/sell tab and select a cryptocurrency you want to purchase. Enter the AUD amount you wish to exchange for the digital asset.
Click the “Buy” button to purchase the cryptocurrency instantly. All transactions can be monitored on the transactions tab.
Step 5. Sell Cryptocurrencies and Withdraw
To liquidate your crypto positions, go to the buy/sell tab and select the “Sell” option on the widget. Enter the amount of your crypto holding that you wish to sell, and click the sell button. You should instantly receive your AUD once the trade is complete.
To withdraw your AUD, navigate to the wallet section and click “Withdraw” from your AUD balance. Choose the withdrawal method and enter any necessary payment details before completing the withdrawal transaction.
bitcoin.com.au Review Verdict
Our bitcoin.com.au review shows that the Australian-based crypto exchange is a top choice for new crypto users and investors wanting to securely store their digital assets. With an ISO 27001 certification, the AUSTRAC-regulated platform is also worth considering for businesses and trust accounts seeking compliant crypto storage solutions.
Since 2013, bitcoin.com.au has offered a safe and easy-to-use platform for managing a variety of cryptocurrencies. Join bitcoin.com.au today and instantly buy crypto with AUD while enjoying industry-leading asset protection.
Visit bitcoin.com.auSpecial Offer: Get $20 worth of free Bitcoin when you sign up and trade on bitcoin.com.au.
Our bitcoin.com.au Review Methodology
Our review of bitcoin.com.au is based on a combination of hands-on testing and independent research. After creating an account, we tested various features to assess the platform’s performance in real-world conditions. The process also included evaluating the exchange’s interface and overall responsiveness.
We also reviewed bitcoin.com.au’s history, regulatory compliance, and credentials based on reputable online sources, which we’ve referenced in the review. The analysis of the exchange also involved assessing its advantages and disadvantages, as well as comparing fees with other leading exchanges.
FAQs
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References
- Australian Transaction Reports and Analysis Centre (AUSTRAC)
- bitcoin.com.au 2025 Company Profile: Valuation, Investors, Acquisition (Pitchbook)
- Accounting Standards (AASB)
- Crypto Tax Calculator (Crypto Tax Calculator)
- ISO/IEC 27001:2022 – Information security management systems (ISO)
- Estate Planning for Crypto: What Happens When You Die (Investopedia)
