About the company
Decentraland is the worldās first fully decentralized, Ethereum blockchain-based virtual world, built, governed and owned by its users. Itās a truly unique ecosystem with its own decentralized autonomous organization, currency, marketplace and system of property ā and itās growing fast! New creations are added daily by creators who use proprietary developer tools to make games, puzzles, scenes, artworks ā whatever their imaginations allow. Via their personal avatars, users attend live music events, conferences, exhibitions, dance parties and other experiences every day of the year. What began as a proof-of-concept for assigning ownership of digital real estate to users of a blockchain is now an immersive, ever-expanding and richly detailed metaverse, where anything is possible. Check it out at: http://play.decentraland.org/
Job Summary
Key Responsibilities - Community Support & Technical Advocacy:
šAct as the primary point of contact for developers, artists, and creators, helping them resolve technical issues related to Decentralandās platform. šCollaborate closely with internal product and development teams to escalate and resolve creator-reported problems and requests. šTranslate complex technical concepts into clear, actionable projects for product managers šGather and share feedback from the creator community to help improve product features and the creator experience. šAbility to create tutorials, webinars, or technical documentation to educate and support the community. šCommunity Building: šFoster a sense of connection and collaboration among Decentralandās creator community by facilitating discussions, sharing best practices, and organizing workshops. šIdentify and promote opportunities for creators to collaborate with one another and with Decentralandās Foundation teams. šSupport and grow Decentralandās developer and artist communities by attending virtual events, participating in forums, and hosting office hours or meetups. šServe as an advocate for creators both internally and externally, ensuring their contributions are recognized and celebrated.
Skills and Qualifications:
š3-5+ years in developer relations, community management, technical support, or a similar role. šTechnical Foundation: Understanding of development workflows, technical troubleshooting, and familiarity with 3D design tools, virtual worlds, or gaming platforms. šFamiliarity with GitHub, APIs, SDKs, or developer documentation tools. šBasic understanding of programming languages such as JavaScript, Typescript, and C+. šCommunication & Interpersonal Skills: Excellent verbal and written communication skills, with the ability to connect with both technical and non-technical audiences.
