About the company
Kraken, the trusted and secure digital asset exchange, is on a mission to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Our 2,350+ Krakenites are a world-class team ranging from the crypto-curious to industry experts, united by our desire to discover and unlock the potential of crypto and blockchain technology. As a fully remote company, we already have Krakenites in 70+ countries (speaking 50+ languages). We're one of the most diverse organizations on the planet and this remains key to our values. We continue to lead the industry with new product advancements like Kraken NFT, on- and off-chain staking and instant bitcoin transfers via the Lightning Network.
Job Summary
The opportunity
📍Performs expert preventive and corrective on-site maintenance on critical exchange infrastructure 📍Installs and configures complex server and networking systems 📍Provides comprehensive on-site facility support, including installation, decommissioning, and break/fix work 📍Manages contractors, subcontractors, and vendors to ensure compliance with site procedures 📍Responsible for maintaining site-level asset accuracy, documentation, and ITAM, NetBox (IPAM, DCIM) updates. Ensuring all documentation and rack layouts remain accurate, audit-ready, and traceable 📍Supports financial and capacity planning through cost projections and renewal tracking 📍Leads or assists in capacity planning to maintain adequate spare capacity and plan timely backfills 📍Assume on-call responsibilities and duties per the schedule & travel as needed to support physical data centre and office locations 📍Monitors, maintains, and troubleshoots physical infrastructure, including on-call and travel duties as required
Skills you should HODL
📍3 + years experience of data centre operations in a highly security focused environment 📍3 + years experience working in a large-scale data centre environment 📍Experience with power, cooling and airflow management of physical devices. 📍Basic knowledge of IP addressing and subnets/gateway configuration. 📍Demonstrated accountability for site or system ownership in a large-scale environment.
Looking for your next challenge? The world of crypto offers exciting roles in blockchain development, web3 innovations, and remote opportunities.
