{"id":212048,"date":"2022-01-18T12:00:09","date_gmt":"2022-01-18T12:00:09","guid":{"rendered":"https:\/\/cryptoslate.com\/?p=212048"},"modified":"2022-01-18T10:31:16","modified_gmt":"2022-01-18T10:31:16","slug":"is-the-crypto-com-unauthorized-activity-event-bigger-than-first-thought","status":"publish","type":"post","link":"https:\/\/cryptoslate.com\/is-the-crypto-com-unauthorized-activity-event-bigger-than-first-thought\/","title":{"rendered":"Is the Crypto.com &#8220;unauthorized activity&#8221; event bigger than first thought?"},"content":{"rendered":"<p>Crypto.com CEO <a href=\"https:\/\/twitter.com\/Kris_HK\/status\/1483277350683185155\">Kris Marszalek<\/a> plays down Monday's &#8220;unauthorized activity&#8221; event, saying more information will come following the results of an internal investigation.<\/p>\n<p>Some users reported suspicious account activity in the days preceding, leading to the exchange suspending withdrawals. According to <a href=\"https:\/\/www.bloomberg.com\/news\/articles\/2022-01-17\/crypto-com-suspends-withdrawls-after-unauthorized-activity\">Bloomberg<\/a>, tens of thousands of dollars were lost from Crypto.com accounts as a result.<\/p>\n<p>However, in giving an update, Marszalek says no user funds were lost.<\/p>\n<h2>Conflicting reports of losses<\/h2>\n<p>As the event unfolded, <a href=\"https:\/\/twitter.com\/cryptocom\/status\/1482936866001207296\">Crypto.com<\/a> tweeted a brief explanation of what was happening, along with a notice on withdrawal suspension. The tweet also assured users that all funds are safe.<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">We have a small number of users reporting suspicious activity on their accounts. <\/p>\n<p>We will be pausing withdrawals shortly, as our team is investigating. All funds are safe.<\/p>\n<p>&mdash; Crypto.com (@cryptocom) <a href=\"https:\/\/twitter.com\/cryptocom\/status\/1482936866001207296?ref_src=twsrc%5Etfw\">January 17, 2022<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>Crypto.com operates with a <a href=\"https:\/\/help.crypto.com\/en\/articles\/3997557-are-my-funds-in-the-crypto-com-app-insured\">$750 million<\/a> insurance policy. However, the specifics of the policy, such as clauses, are not detailed by the firm.<\/p>\n<p>Replying to the above tweet, influencer <a href=\"https:\/\/twitter.com\/BENBALLER\/status\/1482955116416172033\">Ben Baller<\/a> expressed frustration over his poor customer service experience after reporting stolen funds amounting to approximately $13,500. Baller asked how the perpetrators were able to bypass two-factor authentication.<\/p>\n<blockquote><p><span class=\"css-901oao css-16my406 r-poiln3 r-bcqeeo r-qvutc0\">&#8220;I messaged yah guys hours ago about my account having 4.28ETH stolen out of nowhere and I\u2019m also wondering how they got passed the 2FA?<\/span>&#8220;<\/p><\/blockquote>\n<p>This reply was followed by others saying they, too, had lost funds. One user claims to have lost <a href=\"https:\/\/twitter.com\/bg225\/status\/1482992279375728641\">1.2 BTC<\/a> ($36,700) over four separate unauthorized withdrawals.<\/p>\n<p>Blockchain security firm Peckshield weighed in with a bombshell claim that losses far exceed those initially reported by Bloomberg.<\/p>\n<p>According to <a href=\"https:\/\/twitter.com\/peckshield\/status\/1483246262371557378\">Peckshield<\/a>, the hack comes in at $15 million. Their tweet shows address analysis of stolen ETH being sent to Tornado Cash addresses.<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">The <a href=\"https:\/\/twitter.com\/cryptocom?ref_src=twsrc%5Etfw\">@cryptocom<\/a> loss is about $15M with at least 4.6K ETHs and half of them are currently being washed via <a href=\"https:\/\/twitter.com\/TornadoCash?ref_src=twsrc%5Etfw\">@TornadoCash<\/a> <a href=\"https:\/\/t.co\/PUl6IrB3cp\">https:\/\/t.co\/PUl6IrB3cp<\/a> <a href=\"https:\/\/t.co\/6SVKvk8PLf\">https:\/\/t.co\/6SVKvk8PLf<\/a> <a href=\"https:\/\/t.co\/XN9nmT857j\">pic.twitter.com\/XN9nmT857j<\/a><\/p>\n<p>&mdash; PeckShield Inc. (@peckshield) <a href=\"https:\/\/twitter.com\/peckshield\/status\/1483246262371557378?ref_src=twsrc%5Etfw\">January 18, 2022<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>Using mixer protocols, like Tornado Cash, hackers can obscure the on-chain &#8220;paper trail&#8221; linking the source address and destination address, thus laundering the stolen funds.<\/p>\n<h2>Crypto.com boss thank the community for its support<\/h2>\n<p>Responding to the incident today, <a href=\"https:\/\/twitter.com\/Kris_HK\/status\/1483277350683185155\">Marszalek<\/a> said no customer funds were lost, withdrawals were reinstated within 14 hours, and they have upped security in response. He also said he would give more information once the investigations are finished.<\/p>\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">Some thoughts from me on the last 24 hours:<\/p>\n<p>&#8211; no customer funds were lost <br \/>&#8211; the downtime of withdrawal infra was ~14 hours <br \/>&#8211; our team has hardened the infrastructure  in response to the incident<\/p>\n<p>We will share a full post mortem after the internal investigation is completed.<\/p>\n<p>&mdash; Kris | Crypto.com (@Kris_HK) <a href=\"https:\/\/twitter.com\/Kris_HK\/status\/1483277350683185155?ref_src=twsrc%5Etfw\">January 18, 2022<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>Hours later, <a href=\"https:\/\/twitter.com\/Kris_HK\/status\/1483277458262859776\">Marszalek<\/a> put out another tweet conveying thanks for the support and spinning the incident as an opportunity to improve Crypto.com's security procedures.<\/p>\n<blockquote><p><span class=\"css-901oao css-16my406 r-poiln3 r-bcqeeo r-qvutc0\">&#8220;I'm particularly happy with two things: <\/span><\/p>\n<p><span class=\"css-901oao css-16my406 r-poiln3 r-bcqeeo r-qvutc0\">&#8211; the support we received from the community both publicly and in DMs <\/span><\/p>\n<p><span class=\"css-901oao css-16my406 r-poiln3 r-bcqeeo r-qvutc0\">&#8211; the opportunity this incident gave us to further strengthen our setup <\/span><\/p>\n<p><span class=\"css-901oao css-16my406 r-poiln3 r-bcqeeo r-qvutc0\">We learn, we improve, we move forward undeterred.&#8221;<\/span><\/p><\/blockquote>\n<p>Whenever high-profile exchange hacks occur, crypto users are reminded of the third-party risk involved when dealing with centralized exchanges.<\/p>\n<p>We await the results of the investigation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Crypto.com CEO Kris Marszalek plays down Monday&#8217;s &#8220;unauthorized activity&#8221; event, saying more information will come following the results of an internal investigation. Some users reported suspicious account activity in the days preceding, leading to the exchange suspending withdrawals. According to Bloomberg, tens of thousands of dollars were lost from Crypto.com accounts as a result. However, [&hellip;]<\/p>\n","protected":false},"author":460,"featured_media":212065,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39,16041],"tags":[],"prediction_market_topic":[],"post_folder":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.9 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Is the Crypto.com &quot;unauthorized activity&quot; event bigger than first thought?<\/title>\n<meta name=\"description\" content=\"There are conflicting reports regarding the loss of user funds. 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