About the company
QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem. Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. QuickNode is backed by some of the worldās best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily. We are a global remote first company HQād in Miami, Florida.
Job Summary
What You'll Do
šThese are examples of things we would like to have seen you achieve in the past - don't worry about a perfect 1:1 match: šHave handled customer support in a technical capacity šWorked on a remote team of 5-10 people šWritten scripts to figure out why some technical thing is not working šManaged refunds, credits and charges in Stripe šLead a customer support team in a technical capacity
What You'll Bring
šAdvanced scripting in more than one of the following languages: Python, GoLang, Ruby, Bash šInternet core protocol knowledge: DNS, TCP/SSL, HTTP, etc The Ethereum JSON RPC šExperience in maintaining infrastructure as code (Terraform and preferably Ansible, but experience in Salt, Puppet or Chef is acceptable) šExpertise in managing Linux hosts šExperience with proactive alerting and monitoring systems technologies šDealing with technical customer support (troubleshooting, CLI tools, Linux)
Looking for your next challenge? The world of crypto offers exciting roles in blockchain development, web3 innovations, and remote opportunities.
