About the company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. For more information, visitāÆhttps://www.paypal.com ,āÆ https://about.pypl.comāÆand āÆhttps://investor.pypl.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
Job Summary
Job Description:
šEssential Responsibilities: šManage day-to-day operational merchant relationships, addressing questions and involving support as needed. šSupport Account Manager with operational and administrative tasks to ensure account success. šCoordinate with Onboarding Manager, Solutions Architect, and Engineering team for smooth customer onboarding and integration. šDrive net new business prospecting and support Account Manager's prospecting efforts. šMonitor account health, adoption, and customer satisfaction through feedback and usage tracking.
Expected Qualifications:
š5+ years relevant experience and a Bachelorās degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
šSupport the Account Managers on account strategies aligned with PayPalās vision to deliver sustainable, long-term value for merchants and PayPal. šIs accountable for a portfolio of Merchant accounts and partners with the AM on strategic relationships, positioning themselves as an additional trusted advisor. šPartner with the Account Manager to identify new logos & expansion opportunities through strategic prospecting and drive them through the sales cycle. šNegotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.
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